Recording your AUTO-ATTENDANT

Recording your AUTO-ATTENDANT (IVR)

Recording your Auto-Attendant for the first time.


Follow these steps to record your auto attendant for the first time:

1) Dial the number (Extension or Telephone Number) provided to you by a DAGI team member.

2) When you reach the audio greeting and are prompted, enter the PIN provided to you by the DAGI Team.
Follow the prompts to record the greeting. Here is a sample script for you to use:

"Thank you for calling [Insert Company name here]
If you know your party's extension, you can dial it at any time.
To reach [Insert name] press 1
To reach [Insert name] press 2
To reach [Insert name] press 3
.....
For all other inquires please stay on the line, or press 0 to speak with reception. Thank you."

Press any key when you've completed your recording and listen to the prompts
To Save the greeting press 1
To Listen to the greeting press 2
To rerecord the greeting press 3

Once you are satisfied with your recording, you can hang up, and call the number again to verify the recording is satisfactory.

If you have any questions, do not hesitate to contact us.

DAGI
support@dagi.ca
611 or 888-704-5055

Re-Recording your Auto-Attendant


Follow these steps to record over your original auto attendant:

1) Dial the number (Extension or Telephone Number) provided to you by a DAGI team member.

2) When you reach the audio greeting, immediately enter the PIN provided to you by the DAGI Team.
Follow the prompts to record the greeting. Here is a sample script for you to use:

"Thank you for calling [Insert Company name here]
If you know your party's extension, you can dial it at any time.
To reach [Insert name] press 1
To reach [Insert name] press 2
To reach [Insert name] press 3
.....
For all other inquires please stay on the line, or press 0 to speak with reception. Thank you."

Press any key when you've completed your recording and listen to the prompts
To Save the greeting press 1
To Listen to the greeting press 2
To rerecord the greeting press 3

Once you are satisfied with your recording, you can hang up, and call the number again to verify the recording is satisfactory.

If you have any questions, do not hesitate to contact us.

DAGI
support@dagi.ca
611 or 888-704-5055