Connect your device outside the office

This procedure is for all dagi supported devices

Connecting your DAGI Phone

Instructions:

The FlexPBX phone system by DAGI allows for devices to be used anywhere in the world, provided you have the following:

1) A DAGI supported Device
2) A certified power supply for your device
3) An Ethernet cable
4) And an active, reliable and wired high-speed Internet connection at your destination

This following procedure will work with any of the devices supported by DAGI including the SoundPoint series, the SoundPoint VVX series, and the VVX series. Here’s is what you’ll need to do:

1) Connect one end of the Ethernet cable to the network. This could be the modem supplied by the internet service provider, a router, a switch or a wireless access point.

2) Insert the other end of the Ethernet cable into the port on the back of your device that is labeled with LAN symbol.

3) Plug in the power supply, and insert the round end into the back of the phone.

4) You can now turn over your phone and allow the device to power up. This can take up to 5 minutes.

5) Confirm the device is connected to the DAGI network by noting the green check mark in the top left corner on the screen.

6) Congratulations you are now able to make and receive phone calls as if you were in your office. 

Please note that your device is programmed to reflect the main phone number of your business and subsequently so is the address associated with the phone number. Should you place a 9-1-1 call from your device while not at the office, the 9-1-1 operator will see the businesses phone number and business address, so you will need to inform the operator of the address that requires emergency services.
Please visit https://www.dagi.ca/911 for more details.

Troubleshooting: If your device does not register to our network, please check all connections to make sure they are securely connected to the phone, your network and the power outlet in your house. If power cycling your device does not work, please give us a call at 888-704-5055 and our staff will assist you further. 

Note: Every network is different, and DAGI may not be able to assist you with connecting your phone outside of your main office if the new network is restricted or has settings that block our services.

Happy remote working!